What People are Saying about Dolls and FriendsI'm very happy with your service and will recommend you to others. I Look forward to doing business with Dolls and Friends in the future. - Stephanie • The doll arrived today and she is gorgeous!! Wow! What a little beauty! I definitely have to plan on another Custom House doll purchase through you. Your customer service was excellent, it has been a pleasure! - Marica • Thank you very much for this beautiful ´White Sooah´ and for the great transaction. I hope to deal with you again. - Anja • My doll arrived today safe & sound & immaculate, amazingly fast too! I am thrilled to bits! She is all I'd hoped, my 1st Tonner, thank you so much, I am delighted and will certainly be visiting your shop again! - Tracy • Well my Xell came yesterday and eeee I adore him! Also the string fit my AOD/Juri girl so she's back together! Thanks sooooo much for another get transaction! I enjoy dealing with you and the store so much! - Danaka • Just wanted to let you know my wigs arrived today and they are FABULOUS! I bought them for Ellowyne Wilde and while it take some maneuvering to get them on, the fit on these 6/7s is perfect. I couldn't be happier! Thanks so much! - Susan • I received both BonBon and ShuShu this morning, and they are both adorable. I've recommended your website to all my fellow BJD addicts. Thank you so much for the super service! - Rosanne • Thanks so much. I really appreciate your excellent service! - Sylvia • I just got my doll this weekend ( from my mom )! She's beautiful! Thank you guys so much for your friendly wonderful service you provide! I am definitely a customer for life! Thanks so much! - Madison • I just write this little mail to tell you that I well received the Dollheart’s outfits. They are wonderful! Thank you so much! It’s a pleasure to buy on your website. - Eric • I must say you go above and beyond for your customers. As a doll collector I really appreicate your thoughtfulness and quick reply on this. You're simply the best. - Brett • I absolutely love June and I like your way of doing business. That is some expensive merchandise that you have, and you have to pay big $$ to get it in stock. Some doll shops need large down payments and then will only allow a 3 month layaway, period. But I am sure you are already aware of all that. You are so easy to work with, thanks again. I will be a return customer. - Patty • Just wanted to let you know K arrived safely and was worth the wait. He is great! Hope to do business in the future. - Suzan • Just a quick FYI that my Baha is here :) She is just as sweet as her pictures. Thank you for speedy shipping and great shopping experience! Will be sure to come back for more dolls in the future. :) - B • I have a doll and clothes on layaway with Dolls and Friends. Recently some things have happened that has made it difficult to pay on my layaway. I wrote to Kathy about it and she replied so promptly and with such kindness. She is helping me to continue to get the doll of my dreams by being understanding, supportive and very reasonable. I had never done business with this store before, but I can tell you, it will not be my last transaction with this fine lady. - Cher • June arrived safely and she is lovely. Thanks for another pleasant transaction! - Joanne • I wanted to tell you that I really love my CH Petite Cathy. Thanks for the layaway and the excellent dolly help. I couldn't have gotten her without you. - Kate • Hi Kathy, the doll has arrived and she's really pretty! I'm very happy of my purchase and must thank you for your great help and your patience with a very anxious buyer like me! Thank you very much again and a nice day. - Bianca • I received my Mint Fer yesterday and I just wanted to say that you offer a lovely product and wonderful customer service. Thank you so much for your help! I can't wait to order from you again. - Pax • I just received the wig today and I LOVE it! Thank you so much, what a great price, service, and shipping! I'll highly recommend Dolls and Friends to my fellow BJD owners. - Kaze • Ark arrived yesterday and is wonderful! Thanks so much! - Melanie • Thank you SO much, my Ark got here today and he's even better than the pictures! I've been recommending you to all my friends, and will definitely be making my future purchases from you. - Molli • Kathy, you are an outstanding business woman! I love shopping at Dolls & Friends! You know I'll be back! - Ondrea • Thank you. You people are terrific! - Chris • Thank you! You are fantastic, by the way. - Esther • Thanks so much, for everything! One happy and satisfied customer, ready to do business, again! - Deborah • I received (UH015) this past Tuesday, and she is so beautiful! She sits, stands, and poses so perfectly, I believe Unidoll may become my favorite ABJD to collect. Many thanks to you for all your time and attention to detail in seeing to it that these wonderful creations make it to their new owners is such safe shipping condition. And thank you as well for making it possible for such devoted fans as myself to be able to collect and cherish these works of art. Your customer relations is most excellent!! - Cherylann • Thank you so very much for the payment plan that enabled me to get Jace! Just wanted to let you know that he got here safe and sound, and that I am enjoying the heck out of him! He's perfect! - Leah • Portugal arrived today and she is beautiful!! Thank you for the quick shipping and wonderful packing. - Lisa • Thank you SO SO SO much for your patience and your wonderful customer service! I totally give your company 5 stars and will definitley return in the future! - Molly • I wanted to let you know that Baha arrived today. She is gorgeous! I've attached a picture for you in case you're interested. I also wanted to thank you for the fantastic service! I will definitely be recommending you to my dolly friends. :) - Blair • I'd been going to drop you a note thanking you for the fantastic service, I'm going to gush about the great service & safe packing on DoA, too. It's been very pleasant dealing with you and I look forward to ordering from Dolls & Friends again. And the doll is *amazing.* - Bel • I wanted to tell you that everything arrived safely and I LOVE IT ALL! It's been a pleasure doing business with you! - Willis • Well you guys have been so great to me that I always want to recommend you. Jennifer was such a help when I was trying to pick out my first BJD. And you've continued your wonderful customer service ever since. I only wish I lived closer so I could see your store & meet you all in person. - Luann • Thank you very much for the outfit which arrived safely at the weekend. It is lovely and fits my Serendipity Freya really well! What lovely quality and the service you gave me was quick and efficient. - Sharon • Once again, thank you so much! I love doing business with you. Pleasure as always! - Stephanie • Aloha from Hawaii! About a year ago, I first became your customer after my friend in Seattle told me she bought a Soah from you. Well, so did I and am now expecting my 10th Dolls and Friends BJD, Unidoll Jace. Obviously, I'm a satisfied, repeat customer. I love the caring, prompt service esp. the quality control before sending things on. Everything I'd expect from a good business as well as a good friend. Looking forward to meeting someday, your place or mine. - Betty • Thank you soooooo much! You are the best, I can't thank you enough for doing this swap for me, it really means the world to me, especially since these dolls are so much money. I'm soooo excited for Jace, I can't even begin to tell you. - Craig • Wow! I wanted to compliment you on your order handling. My doll arrived yesterday afternoon ... way sooner than I figured it would. Great first experience that has me looking forward to shopping with you again. - Rebecca • I want to thank you for the superfast shipping, I was able to get Ruru at my office yesterday ... you have been great to buy from and I will continue to do so in the future. I'm so glad that you were recommended to me. - Kim • I can't beleive Freyja got here so fast. WOW. I was pleasantly surprised at the Post office today with her arrival. This has been one of the most enjoyable transactions I have ever made for a doll. Thank you so much again for being such a wonderful seller. I know where I'm getting my dolls from now on. - B • You guys have ALWAYS been good to me! - Lisa • Min is adorable! Thank you again for the great customer service and for the quick shipping. I am excited about receiving the Sooah head when it arrives also. I look forward to doing business with you again. - Katie • I received my little elf. I just love her! She's so sweet. Thank you for getting her to me so fast! - Susan • I can't believe your generosity, thank you so much! - Jill • I received the doll today and am very pleased, not only with the purchase, but your prompt service. - Catherine • Just a quick note to let you know my Sydney arrived today. WHAT A GORGEOUS DOLL! I truly love your website and will be back very soon! - Nina • Just wanted to let you know that I received the boy body and he is great! Just what I was looking for! So, thanks for a great transaction! - Laura • Thank you very much for my parcel which arrived today in excellent condition due to your great packaging. My Middleton doll looks lovely and goes really well with my other dolls. I will visit your shop again - Chris. • Thank you very much for smooth transaction; it's been a pleasure doing business with you. - Lukasz • She arrived afe and sound and she is the most adorable doll! Thank you so much for taking the extra care in making sure she arrived safely. - Alesia • Thank you so much for shipping my Bisou Ai Shiny so quickly. Your service is top - notch all the way! • |